Return and Refund Policy
Contact Us
For any queries regarding returns or refunds, please contact us:
- Address: 25 West Road, Houghton, Johannesburg, South Africa
- Phone: +27 62 210 6443
- Email: info@bargainservices.co.za
1. Returns
We accept returns under the following conditions:
- Timeframe: Items must be returned within 30 days of the purchase date.
- Condition: Items must be unused, in the original packaging, and in the same condition as received.
- Non-Returnable Items:
- Customized or personalized items.
- Items that have been used, damaged, or are missing parts.
How to Initiate a Return:
- Contact us at +27 62 210 6443 or sales@bargainservices.co.za.
- Provide proof of purchase (e.g., invoice or receipt).
2. Refunds
Once your returned item is received and inspected, we will notify you of approval or rejection.
- Approved Refunds: Refunds will be processed within 7-10 business days to the original payment method.
- Partial Refunds: If items are not in their original condition or are missing parts, a partial refund may be issued.
- Non-Refundable Items: Items not meeting the return eligibility criteria will not be refunded.
3. Exchanges
Exchanges are accepted for the same product or service, subject to stock availability. To request an exchange, please contact us at the details provided above.
4. Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
- Shipping costs are non-refundable.
5. Cancellation Policy
- Cancellations must be made within 24-48 hours of placing the order.
- Fees may apply for orders already processed or services in progress.